RETURNS / REPAIRS
Tools4transformation
Return Policy
We are a home based business and are focus is on service.
If you have a concern or issue please connect us.
Below is the return policy which we follow.

For already made Therapeutic Gemstone Necklaces:
All our necklaces will be sealed in see through bags.
We will accept a return within 7 days after arrival
of the package (at your place)
in the original sealed (stapled) bag(s).

Necklace must be received back in it's original condition
and free of any scents/perfumes, cracked beads, etc.
The sealed bags do not protect the necklaces from strong scents nor from
cracking the beads if not handled or shipped properly.

Once the sealed bag has been opened we do not accept any return.
Please let us know ASAP if you plan to return
RMA#s are not needed but advance notice is required
Please email us at office@tools4transformation.net
providing tracking number of return parcel.
PLEASE DO NOT JUST SEND BACK WITHOUT LETTING US KNOW

For custom made (special requests) or prescription
Therapeutic Gemstone Necklaces: No Returns

For energy infused items (either necklaces or tools): No Returns

For Items on special or discounted: No Returns

For Liquids, Purple Plates and other tools shown on web: No Returns.

Shipping fees are not refunded.
We also do not offer exchanges.
Repairs of Tools4transformation's Therapeutic Necklaces
APPROVAL TO SEND IN YOUR REPAIR IS NEEDED
Please email us that you would like to send in your
repair(s).office@tools4transformation.net
This is to insure we can provide fast service

Repair of every necklace where the beads are individually knotted
and in multi gem designs containing various safety knots
$30 repair fee.

Simple strung necklaces with a safety knot of every 3-5 inches
$20 repair fee.

Any replacement beads or lock are charged separately.
Return shipping charges will apply ($8.00).

Repairs include reactivation and rejuvenation of the beads.

Repairs are not offered on faceted strands.

Please note:  Repairs are made based on our discretion
and we reserve the right to not make repairs.

Any questions feel free to connect prior to sending in repair

All necklaces must arrive washed.
If strand is broken simply tie a knot in it and still wash it.  
We will send back unwashed repairs not completed
and still charge the return shipping fee.

Send your repair to:
Tools4transformation
P.O. Box 1225
Chino Valley, AZ 86323-1225

If enclosing a check for repairs
please make payable to:
Sia Marchal
cash discount does not apply to repair service

Current turn around time is about one week.
We will keep you posted on progress and expected time frame
upon receipt of your repair(s).
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Tools4transformation was established in 2002.
We are a simple home based business doing what we love.  We provide high quality - therapeutic
gemstone necklaces (and tools) in a wide variety and at affordable prices.  We sit with and/or
work with everything we offer to assure the quality and benefit potential is the highest possible.  
This is your personal source for potent tools for transformation - be it for health, meditation,
expanded consciousness - whatever your goal.
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Thank you for visiting our website!
(800) 270-1510
office@tools4transformation.net
Please connect us if you have any questions,
comments or website challenges
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REPAIRS of NON Tools4transformation Necklaces
APPROVAL TO SEND IN YOUR REPAIR IS NEEDED
Please email us that you would like to send in your
repair(s).office@tools4transformation.net
This is to insure we can provide fast service

We offer repairs of THERAPEUTIC Necklaces from other sources
and the fees are based on an hourly rate of $60/hr.
We will charge by the started quarter hour so $15.00 per quarter hour

Any replacement of beads or lock are charged separately.
Return shipping charges will apply ($8.00).

Repairs include reactivation and rejuvenation of the beads.

Repairs are not offered on faceted strands.

Please note:  Repairs are made based on our discretion
and we reserve the right to not make repairs.

WE DO NOT ACCEPT CUSTOM PROJECTS - FOR EXAMPLE, CREATING NECKLACES
OUT OF BEADS WHICH HAVE BEEN PURCHASED.
This service applies to THERAPEUTIC necklaces purchased as necklaces
from other companies which need repair.

Any questions feel free to connect prior to sending in repair

All necklaces must arrive washed.
If strand is broken simply tie a knot in it and still wash it.  
We will send back unwashed repairs not completed
and still charge the return shipping fee.

Send your repair to:
Tools4transformation
P.O. Box 1225
Chino Valley, AZ 86323-1225

Payment will be due on completion of repair
and prior to return sending of necklace
cash discount does not apply to repair service

Current turn around time is about one week.
We will keep you posted on progress and expected time frame
upon receipt of your repair(s).